18 on Hewitt

IMPORTANT NRS

Snake Catcher - Neville: +27 82 561 4969

Snake Catcher - Samantha: +27 72 316 8178

IPSS Emergency: 082 3911 911

Fire Brigade: 032 946 2711

Netcare: 032 946 6700

Netcare Ambulance: 082 911

Umhlali Police: 032 947 9900

HOUSEKEEPING

Included in your rental 7 days a week ​ (excluding public holidays)

For more info on our housekeeping services, hours and laundry, please follow this link to our Housekeeper's page for duties and responsibilities.

Please Note: there will be scheduled visits from contracted pool service and gardeners.

These visits are essential to ensure that the amenities and outdoor spaces are in top condition for your enjoyment. The pool service and gardeners will have limited access to the yard area during specific times.

BACK UP POWER

In the event of power failure, rechargeable lamps are available in the bedrooms.

In case of major power outages, the generator will be manually started by the staff and this will power the following: lights, plugs, Wi-fi and alarms.

There is a gas hob in the kitchen with gas kettle to allow guests to cook and boil water as well as a gas/charcoal braai outside to allow for cooking. Some of the plugs in the front of the kitchen won't function, but the staff will know which plugs can be used and will use extension cords to power other items if need be.

Freezer will be on but the fridge in the front not, Gabriel can use an extension to plug this in at the back. Bar fridge and ice machine will work. Kettle can be used but moved to a different plug point, but we do advise again to make use of the gas hob for boiling water during outages. Coffee machine might work but to be moved to a different plug point. Ask Gabriel.

Non essential items such as air-con units, washing machines, tumble drier, dishwasher, iron, oven, microwave will not be connected. One geyser will be connected for hot water.

SECURITY & ALARM

IPSS 086 1324 777 

Perimeter beams are positioned by the road gates and the beach gates.

Outside beams around the house & Internal beams.

ALARM REMOTE

Button with 1 dot - arms the perimeter beams

Button with 2 dots - arms the beams around the outside of the house

Button with red lock - arms inside the house, the beams around the outside of the house and the perimeter beams

Alarm keypad in the house

To arm system - push Arm/Disarm

Type in code: 2018

Select which areas you'd like to arm

Select arm or stay

There is a panic button in the basket behind the couch in the lounge.

Each alarm remote also acts as a panic button - Hold down both the button with 1 dot and the button with two dots simultaneously

KEYS & REMOTE

On each set of keys is the following: 

Alarm remote (buttons explained above) 

Roadside gate remote - Red button opens the big swing gates. 

The blue button opens the siding gate to the rooftop parking.

The silver key with black paint - opens all the shutters.  The silver key with gold paint - opens all pedestrian gates on the road

BEACH ACCESS

Electric sliding gates from the lawn onto a beach deck, then downstairs to the beach sand. Beach umbrellas for guests to use.

PARKING

Secure driveway parking available.